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iPic Austin

3225 Amy Donovan Plaza, Austin, TX, 78758

(512) 568-3400 | View Map


1.9/5

User rating: 1.9

Based on 1 reviews.



  • General Experience User rating: 2.5
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

 

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Theater Reviews

Horrible customer service!

March 16, 2019

My waiter neglected to inform me of the call button located in the middle of the seats. I had no idea that I needed to press the button when I needed assistance. When I informed the manager of my concern at the end of the movie, he was not helpful at all! He made it seem as if it was my fault the waiter didn’t provide more assistance during the movie. This was my first visit to this theater, and it will be my last.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1