2620 Truxtun Rd, San Diego, CA, 92106
Based on 2 reviews.
Horrible Customer Service & Freezing Cold Temp
November 22, 2023
The movie theater was FREEZING and this is coming from someone who LOVES AC. I heard three other couples complain about how cold it was so I decided to get up from my movie and ask if they could adjust the temperature. I ended up waiting for 15 min in the lobby just trying to get in touch with anyone who worked there. The woman at the concession stand was so rude and wouldn’t call anyone for me. I finally talked to a manager who told me there was nothing he could do, even though there were other people in the theater who were miserable from the cold. An hour later I walked out of my movie for the second time to ask the manager again to turn the air down and he said no. My husband and I left almost two hours into a three hour movie. We won’t be returning.
Do not come here if you really want to see the movie
July 16, 2022
If you want to fully watch the movie, go elsewhere. The servers are constantly walking in and around the aisles and talking (to the patrons and each other). They make no attempt to be quiet, subtle or inobstrusive. For the price of the ticket, it’s just not worth it.