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Smitty's Cinema - Windham

795 Roosevelt Trail, Windham, ME, 04062

207-893-0604 | View Map


2.57/5

User rating: 2.57

Based on 4 reviews.



  • General Experience User rating: 2.83
  • Concession User rating: 2.6
  • Cleanliness User rating: 2.8
  • Theatre Presentation User rating: 2.6
  • Customer Service User rating: 2

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

Horrible customer service

July 08, 2023

Went on July 5th to see no hard feelings at 730 pm had to find someone to take our order as no one came into the theater finally got a man who I believe was the manager to take our order never saw anyone after we got our food to reorder drinks after the movie was over nobody brought us our bill there was only 8 people in the theater and none of us got our bill so after the movie was over we had to go to the concession stand and have them find someone so we all could pay our bill waited a while and a female finally came to give us all our bills

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Servers never show up

May 13, 2023

Theatre is outdated. Table tops are sticky. Chairs are peeling pleather. Server never came to table to take food to take order. Super disappointment. Won’t go back here.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Cleanliness could improve

March 02, 2022

Not a horrible theater, though I would never buy any sort of food or drink from them. The tables are usually sticky, or have dried on food on them. The office style chairs have seen better days. It may be a decent theater, though the 4 times I have gone have been bad experiences.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Distractions

April 11, 2018

There are far to many distractions. Waiters taking orders and people talking. The worst is the brightness of lights from above. You need to wear a hat with a large brim to block out the light. It's like going to a drive-in during the day

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0