2 South Drive, Yonkers, NY, 10704
Based on 4 reviews.
Poor management
July 06, 2023
In July 5, 2023, I went to see a movie at the Cross County Multiplex theatre at 2 South Dr, Yonkers NY. The movie started at 10am with previews. After the previews the sound level of the movie continued to be very high. I reported the high sound level to the manager. The manager said that the volume would be lowered but this didn't happen because they were busy with other things. I left the theater at 10:35am because the high sound level was uncomfortable. I complained to the manager about the poor service to which they responded that I can go elsewhere for movies. The morning manager needs training in customer service.
Babies and young children watching R rated movies, SHAME SHAME SHAME ON CROSS COUNTY THEATER.
August 20, 2022
I think this theater really need to change its policy regarding children and rated R movies especially after 8 PM. I went to see BEAST the movie where a Lion is viciously maiming, attacking and killing people and there was a baby crying off and on through the whole movie and a maybe 3 year old comforting him while the parent talked and laughed at the baby’s reaction and the movie. It was horrible, I even notified the manager and she stated she could not stop people from bringing their babies and children to inappropriate movies. I told her they should be home in bed it’s 11:30PM the movie finished after midnight. I expressed to her it was child abuse and the movie theater is condoning it. I was almost pushed to calling ACS and filing charges against the parents but with foster care as it is today I declined. I really hope Cross County Movie change their policy like AMC and do not allow children into the movie theater after a certain time at least. It really takes away from adults trying to enjoy a night out at the movies. I will have to drive to the AMC theater in Co-op city to see late movies from now on. It’s a really nice theater but their children policy must change, they will not keep decent people coming here if you cannot enjoy a movie. Once I reported the babies and children crying they should have escorted them out or given refunds to everyone especially since you cannot even change your seat once it paid for. Bad policies and Poor Management…
Does not have AC Air Conditioning
April 14, 2019
This movie theater does not have air conditioning. Please avoid during the spring or summer it is unbearably hot. They get you to stay by saying it will cool down but it never does.
October 13, 2018
I’ve seen a few movies since the recent renovation ...all of my experiences have been great until this evening . I went to see A Star is Born ..and the experience was ruined by children that were in the audience and quite frankly by some other adults who were talking. It was an R rated movie there should not be children in the theater. I will definitely think twice about coming to this theater again. It is unfortunate because they have done a beautiful job...but if I am going to spend $14.00 on a movie I want to be able to enjoy it.