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Roosevelt Cinemas

4060 Post Rd, Hyde Park, NY, 12538

845-229-2000 | View Map


2.97/5

User rating: 2.97

Based on 6 reviews.



  • General Experience User rating: 3.11
  • Concession User rating: 2.25
  • Cleanliness User rating: 2.86
  • Theatre Presentation User rating: 3.25
  • Customer Service User rating: 3.38

 

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Theater Reviews

It could be cleaner. But the price is awesome

September 06, 2023

Comfortable seats. Great ticket value. Temperature is perfect. Need Coca-cola. Bathroom needs to be cleaned

  • General Experience User rating: 4
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Customer service was the worst I ever experienced. They told me they called the cops because I responded to a text.

August 11, 2023

I’m really just to give them a half of a star for the price of the ticket because that’s literally the only good thing I have to say. First let me start by saying the smell of the piss and shit as you walk through the doors is absolutely ridiculously horrible and can’t be safe for people to inhale. Let me not forget to mention the smell carries on into all the theaters. Second the popcorn is so stale, they never emptied it out the popcorn glass case to fill it with fresh popcorn,I was dumb and brought some of the popcorn and it made me sick, plus it was very soggy, Third the Manager sandy is a racist and is inconsiderate to her customers or maybe just the black customers I may say, never a smile or a nice greeting when ever we come ,And to make it even worse I called to speak to the top management Jackie which wasn’t any better, I’m assuming they are related she was very dismissive from the sec I called and unprofessional for someone who’s the head of management plus rude. (No wonder why your employees are like that look at you Jackie) I’ve been bringing the kids from my facility there for years we buy books of tickets and I was just disappointed, disgusted and in disbelief of the treatment the kids and I received. I would never spend my own hard earned money or bring my family to a place like this I most definitely would not be going back there. And I 100% do not recommend. But if you can’t afford to go to a good theatre and you have to settle for less like this place, wear a mask, bring your own snacks, don’t be black cause that might be an issue and bring your own toilet paper to whip your ass,also your own water to wash your hands because they had absolutely none and nothing in the bathrooms worked.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Crappiest theater in the Hudson valley

August 08, 2023

The box office lady is very rude and appears to have no manners what so ever. This women gave me a hard time twice , once when I asked her a question so I can better understand their policy and second when she was pushing for me to buy a large popcorn after I’ve politely declined several times due to the fact it’s too much for me and I just wanted a small. The popcorn is cold and stale and the butter that was put onto my popcorn tasted and smelled kind of sour. My soda tasted like it was previously flat and was just recarbonated. Unfortunately nothing could have been done since they don’t offer refunds which is bogus. As you walk towards the theaters you get hit in the face with a strong Oder of urine and I sat in theater 3 which stunk like a dead rotten animal and I had to leave . I don’t recommend seeing movies here , just go to regal .

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Best prices in town

July 06, 2023

Always go to this theater

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Concessions

July 11, 2022

Movie theater itself was nice but the concessions stand was expensive and the popcorn was cold, the attendant thought added butter ...but no the popcorn was cold

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

The best movie value around.

December 30, 2018

It's an older theater without a lot of bells and whistles but it's definitely the best value around. You can see two current movies for less than the price of one at the mall. Counter people could be a bit friendlier but it's still my theater of choice.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4