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Regal Winrock IMAX & RPX

2100 Louisiana Boulevard NE, Albuquerque, NM, 87110

(844) 462-7342 | View Map


2.88/5

User rating: 2.88

Based on 8 reviews.



  • General Experience User rating: 2.9
  • Concession User rating: 2.57
  • Cleanliness User rating: 3.33
  • Theatre Presentation User rating: 2.5
  • Customer Service User rating: 3.11

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Manager and Staff were awesome when I lost my car fob!

December 24, 2024

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

No servide

July 27, 2023

Asked to "buy" a ticket but I guess that shows how old I am. Was told the only way was to go to the computers out front or stand in the food line. Left. Never again. Used to use this one all the time but no more.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Horrible

December 21, 2019

This used to be our favorite movie theater we come here every weekend my husband and I and my kids, but wont be anymore had a horrible experience tonight with the concession service the girl was super rude and not helpful at all, we asked for jalapeños in a drink holder she went and told the manager, the manager came back all rude and told us we can't give you that many jalapenos we can only give you 4 for 6 people are you kidding me??? That was so petty and cheap, I cant believe we get more stuff at the movies 8 than this crappy expensive theater, wont come back again NEVER we will go to the icon cinema where everything is unlimited, unlimited popcorn, jalapeños, drinks and even ices

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst theater in town.

October 30, 2019

Appalling experience. Ear-shattering sound, grotesquely massive screens: just impossible to sit through. I asked for my money back within five minutes.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Dissatisfied with purchase of ticket seating

March 04, 2019

I loved this movie theater but until recently as like other surrounding movie theaters you now have to choose your seating. Movie theaters are now selling seating tickets to Fandango in order to profit for themselves and leaving customers like myself upset knowing those seat never fill up!!!!! This was the only theater I enjoyed having to purchase tickets and getting to pick your own seats!!!

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Favorite theater in town.

January 22, 2019

This place consistently has good popcorn and is usually not busy during the days. Nice building and comfortable seats. Multiple bathrooms. Sometimes the concessions staff aren't the friendliest but they are never rude.

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 4

sound way too loud

December 17, 2017

hard to enjoy the movie when sound is louder than it needs to be. the commercials seem to be a little lower . my son and i wont be coming back. have been here for other movies no problem. people there just look at me like looking threw a window . no help. ps there were 4 other people next to us saying samething..

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

3D sucks!

March 13, 2017

First of all, i will not recommend the imax 3D, the glare from the exit sign lights & theatre lighting from the side walls reflected off the 3D glasses making it very hard to see

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3