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Regal Southpark Mall

300 Southpark Circle, Colonial Heights, VA, 23834

844-462-7342 | View Map


1.6/5

User rating: 1.6

Based on 5 reviews.



  • General Experience User rating: 2
  • Concession User rating: 1.17
  • Cleanliness User rating: 1.67
  • Theatre Presentation User rating: 1.83
  • Customer Service User rating: 1.33

 

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Theater Reviews

Horrible experience from a Crown Member

June 13, 2024

The concession stand service is horrible. Please plan you come to the theater an hour before the movie starts, because there is where you will spend your time. They barely speak and move with no urgency. I missed 10 minutes of the movie even if they do show 30 mins of previews. This is ridiculous. I am a regal crown member and I hate to stop my subscription because of concession. The carpets also needs cleaning, you can smell the dirt in the place. Come on Southpark you guys have to better especially with the high prices. At least give free popcorn for missing the movie because of concession.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Lipstick on a pig

August 29, 2019

On the surface this appears to be a nice theater. Underneath? Not so much. First, everything is way overpriced. Getting food at the concession stand/wannabe 5 star restaurant is ...nauseating. The lines are long and the checkouts slow. The prices are outrageous. The menus are entirely too long, for a simple theater and they flash them so fast, across the big screen TV's which they use to display them, that you simply cannot read the menus in the first place! Here's a hint guys, I am there to see a MOVIE, I do not need a bottle of $6 wine for which you are charging $25! Just have popcorn, candy and drinks and reasonable prices. Next, the place is overrun with...no other way to say it, scum. I tried to use the bathroom and some young male was in there with his shorts and underwear hanging down to his knees and waving his naked ass at everyone who came in. This included at small children who came in. He appeared VERY proud of himself and was positioned as to block access to half the bathroom. Just before I left, he headed out of the bathroom, with his pants still down, and proceeded to prance around the lobby, right in front of mall "security" who dared not say a word to him. I would never bring a child to this place, nor shall I return.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Colonial Heights

July 07, 2019

long lines and Senior rates climb faster than bugs on a wall. Concession stand is for the rich people cannot even consider getting any candy there..

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Please Read

May 04, 2019

My family and I went to see a movie here at the Southpark Mall and I have never in my life been to a more terrible place. It is sad to say the least that the society we live in today is on the edge because of certain kinds of people that lack respect in all aspects pertaining to that meaning. It was an unsettling experience to sit in this movie theater because of the teenagers and some others that were screaming, having phone conversations, using profane language, flashing cell phone lights while it was dark, vandalism, etc. Everything that you can think of about a person that doesnt have respect for anything or anyone was what these people did to make it absolute HELL! Security wasnt anywhere to be found as they are supposed to be conducting their rounds to ensure the safety of the people first and the setting to make sure things are SAFE and SECURE. I saw a security guard doing absolutely nothing, leaning against a wall with one legged propped up. Its no wonder Southpark Mall and the Regal Cinemas are losing business. I will never revisit this location for anything ever again.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Long lines missing the beginning of the movie

March 30, 2018

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1