Thank you for rating this theater!

Regal Kiln Creek

100 Regal Way, Newport News, VA, 23602

844-462-7342 | View Map


3.71/5

User rating: 3.71

Based on 3 reviews.



  • General Experience User rating: 3.8
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3.75

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

Outrageous

January 02, 2019

$28.00 for two small drinks and two small popcorns; outrageous

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Not allowed to bring kids into R rated movies

November 11, 2018

I'd give no stars if I could. I came here on election day since my kids had no school and I had the day off from work. But I was told we couldn't see the movie we came to see. Because my son wasn't "old enough" to see an R movie. In spite of my son being there with me, his mother. I requested to talk to the manager. The manager also insisted it was the "policy" to not allow kids into R movies. And I had thought AMC was bad, for not letting kids in to R movies after 6. AMC makes more sense at least, they explained that some people are bothered by young kids talking loudly or crying at movies. But Regal just straight up doesn't allow kids into R movies at all. Ridiculous. They had their mother their with them, and they were looking forward to the movie. It almost ruined their day. We had planned for weeks, on seeing a movie election Tuesday. Just to be sent away. Thankfully, Cinemark doesn't try to parent parents. We drove about 5 minutes away, to Cinemark, and they let us in with no problem, as any decent business should allow in a paying guest. This was my first time and my last time at the Newport News Regal theater. Never again. Regal lost me for good and I don't recommend them to anyone else. Unless they can get rid of their stupid "policy" of telling parents how to parent, telling parents what their kid can and can't see.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Very nice

July 02, 2018

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5