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Linway Plaza Cinema 9

514 West Lincoln Avenue, Goshen, IN, 46526

574-534-8728 | View Map


3.01/5

User rating: 3.01

Based on 9 reviews.



  • General Experience User rating: 3
  • Concession User rating: 3.14
  • Cleanliness User rating: 3.13
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2.78

 

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  • Concession

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Theater Reviews

This theater is always kind & courteous

August 13, 2024

This theater is always kind & courteous. Always clean & welcoming, especially to us older folks. Some others reviews have not been favorable. I hope the management takes note that some employe

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Charging for popcorn refills

December 29, 2022

Theaters are pretty clean but the reclining chairs are getting beat up. Obvious which ones have weak springs and mechanisms. Have to actively hold yourself in position for any comfort in those seats. Online ticket purchase options, but they charge extra for the feature. They aren't eating the card fee. Not only are popcorn prices silly, they charge $1 refill no matter the size. Range $4.25 to $9. They have extra concession stand, but unless it's busy, you'll have to work your way from one of 14 theaters back to the main stand. Hardly worth the walk to charge for refills on overpriced popcorn. Place needs an update. Unfortunately, like many theaters, this one trying to put itself out of business. Needs more bang for the buck. Needs more options to draw more people in if they can't control the movie cost. Just increasing price for lackluster snacks won't cut it. Not in this economy.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Theater broken, could not see movie

August 06, 2019

Could not see movie we brought the kids to see because theater was broken. We tried to watch an alternate movie in a theater that was working, but the kids were very disappointed and didn’t enjoy it. I asked Stephanie, a manager, if we can come back the next day to see the movie we came to see without paying another $21, and the answer was no. Very disappointed.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Nice theater. Great popcorn.

March 31, 2019

My wife and I come here often and we have always found it to be a good experience. Popcorn and soda come with free refills and are decently priced. The staff has always been helpful and pleasent to work with. My only complaint is that if you go to the later movies (after 7:30 pm), they tend to close the concession fairly early (well before the movie is over.)

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Rude people

February 23, 2019

Theater 8 smells like a bathroom. Rude person took our money like they were doing us a favor to take it. Person in concession. Not friendly. No smiles at either place. Only person who was decent was the guy who took our tickets. Mistake coming here!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Worst customer service ever

December 31, 2018

Went there and their internet wasn't working so the card reader wouldn't process any cards. Maybe if you didn't wait until the last minute to open up for the day there would have been time fix the issue before the people were lined up. And it didn't help that the manager was very rude and told us that he wasn't responsible for the issue and we could go find an atm if we want to see the movie. The theater is already overpriced... no way am I paying extra for atm fees to watch a movie at that theater when we didn't even get an I'm sorry for your inconvenience.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Nice theater

November 03, 2018

Comfy seats, clean theater, lots of concession areas so no waiting on long lines.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Good Theater

October 07, 2018

Clean and classy feel. Concessions a bit pricey but not out of the ordinary.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Rude teller!

July 21, 2018

Won't be spending my money in Linway Cinema again.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1