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IPIC Boca Raton

301 Plaza Real, Boca Raton, FL, 33432

561-299-3000 | View Map


3.05/5

User rating: 3.05

Based on 5 reviews.



  • General Experience User rating: 2.67
  • Concession User rating: 3.4
  • Cleanliness User rating: 3.4
  • Theatre Presentation User rating: 3.4
  • Customer Service User rating: 2.4

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Won't return

June 30, 2024

I am beyond disappointed. In the last 2 months my visits to this location has caused me to no longer want to watch any movie here at all. The customer service has gone down the drain from the lack of greetings, to the late order taking, Ipic no longer stand behind their values anymore. They let people in late even after 45 mins into the movie, that was never allowed. I'm not sure if it's new management or what but I will no longer be a customer.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Best way to enjoy a movie!

March 07, 2023

The food and service are good. All you need is a good movie to complete the experience!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Management Training

April 07, 2019

Well I went to work . I audit movie theaters for National Audits who works for Warner Bros studio's. When I got there ,there was a gentleman outside whom I thought worked for the theater but he said he did work for the theater and he would have a manager called for me. I proceeded to the ticket counter to get the prices and the manager came around the corner and told me in a very threatening manner that technically I shouldn't even be standing in the theater today because there was a private event going on and I needed to get out now. I told him OK, but he continued threatening me in a manner that i really felt threatened and told me i should have came Friday to watch the trailers. I told him we don"t work on Fridays and we don"t only watch the trailers we count how many people are in the theater as well. He then proceeded to tell me that I am not an employee of ipic and I must leave the premises immediately he was invading my personal space and I really felt threatened. Then he said I could come on Sunday, but you know what? I'm a grown man and didn't need to be threatened like I did so I'm not going back to this theater ever again and he should be fired as a manager. It's taken me awhile to calm down and I have realized I do not want to return to this theater ever again, and I'm going to put this on there website.

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Best there is

November 30, 2017

There is no better than Ipic. The quality of service and experience is unmatched

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

OLD and SHOWS IT

November 07, 2017

screen and sound quality was terrible...this place needs refurbishing immediately. Ticket price NOT justified by theatre. Much prefer Cinemark 20..Boca Airport

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1