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Cinépolis Jupiter

201 N US Highway 1, B12, Jupiter, FL, 33477

561-277-1740 | View Map


3.77/5

User rating: 3.77

Based on 5 reviews.



  • General Experience User rating: 3.17
  • Concession User rating: 4.33
  • Cleanliness User rating: 4.33
  • Theatre Presentation User rating: 4.5
  • Customer Service User rating: 2.5

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Dirtiest carpet

July 29, 2023

I have never seen such a rotted filthy carpet in a theater. It makes me wonder whats living in and under it. Do these "whatevers" enjoy the popcorn machine too? The restroom doors are filthy...AND WHERE DO YOU GET OFF CHARGING 20.00 FOR A SIMPLE GLASS OF WINE? ROBBERY comes to mind.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

No customer service

July 12, 2022

Noone ever answers the phone when you have a problem with ticket sale Terrible Customer Service

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

The management has no customer service

February 15, 2022

I was double charged on Valentine’s Day to see a movie . Not a big deal it happens , the manager that night said , it’s just a hold it should drop off. If it doesn’t call us let us know. Well it didn’t drop off . Spoke with Carolyn …. Not friendly, not helpful… seemed annoyed she was at work . Just told me she didn’t see the charge , so she could do nothing. Wow!!!!! You suck at your job … get a new one if you don’t like your job. You shouldn’t try and help people … I like the movie theater… especially this one the servers are great . Bartender was awesome . I think her name was ToJa.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Nice theater..

January 15, 2020

Nice theater.. its not quite a fancy as ipic, but still very nice and good experience. also it nice having the cheaper option on the kids movies...

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Just average

January 03, 2019

This place is billed as a luxury movie theater. It’s made to think that you are comparing it to something like iPic. It falls very short. This place is average at best. There are five movie theaters within 10 miles of this place that are nicer. The carpets are filthy. The food at McDonald’s is better

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3