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Cinemark Lancaster IMAX and ScreenX

2600 W Ave I, Lancaster, CA, 93536

661-940-7086 | View Map


4.02/5

User rating: 4.02

Based on 3 reviews.



  • General Experience User rating: 2.75
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 2.33

 

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Theater Reviews

Cinemark 22 is Anti-Autism

September 13, 2024

I wanted to make you all aware of just how anti-autism Cinemark 22 in Lancaster is. We went this recent evening to watch the new Beetlejuice movie and my younger son who is autistic was enjoying the movie to where he started to stim. We purposely picked the seats near the the handicap area where he can stand but not take away from others with disabilities. I have never had an issue before at this theater. Their manager Myra I believe her name is and I am including her picture for you all to know too. She was unprofessional and mocking us about how she would post about us too. She didn’t care about my two autistic sons starting to melt down due to the treatment they received. She taunted us about how they don’t care about refunding us since her quote was “our showing is sold out so we will make our money back” I tried to explain to here when she said I should come to the special viewings that they are during when I work or am at church plus they are usually more so for the sensory sensitivity and I don’t want to take away from those who need that showing. Myra also told my husband that she was waiting for our son to stim again or stand to kick us out. Mind you the child stimming was barely 40 inches tall about so he wasn’t even obstructing anyone’s view. I am cancelling my subscription for cinemark as well and will probably go to the theater in tehachapi since I hear they are more sensitive to autism.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

This theater is Anti-Autism

September 10, 2024

I wanted to make you all aware of just how anti-autism Cinemark 22 in Lancaster is. We went this evening to watch the new Beetlejuice movie and my younger son who is autistic was enjoying the movie to where he started to stim. We purposely picked the seats near the handicap area where he can stand but not take away from others with disabilities. I have never had an issue before at this theater. Their manager Myra I believe her name is and I am including her picture for you all to know too. She was unprofessional and mocking us about how she would post about us too. She didn’t care about my two autistic sons starting to melt down due to the treatment they received. She taunted us about how they don’t care about refunding us since her quote was “our showing is sold out so we will make our money back” I tried to explain to here when she said I should come to the special viewings that they are during when I work or am at church plus they are usually more so for the sensory sensitivity and I don’t want to take away from those who need that showing. Kyra also told my husband that she was waiting for our son to stun again or stand to kick us out. Mind you the child stimming was barely 40 inches tall about, so he wasn’t even obstructing anyone’s view. I am cancelling my subscription for Cinemark as well and will probably go to the theater in Tehachapi since I hear they are more sensitive to autism.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

great prices for seniors

July 11, 2022

always feel safe at this theature

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5