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Cinemark Huber Heights 16

7737 Waynetowne Blvd, Huber Heights, OH, 45424

937-237-5269 | View Map


3.07/5

User rating: 3.07

Based on 6 reviews.



  • General Experience User rating: 3.29
  • Concession User rating: 2.5
  • Cleanliness User rating: 3.14
  • Theatre Presentation User rating: 3.71
  • Customer Service User rating: 2.71

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Worst Concessions Service Ever!!!

July 21, 2018

First off, I love the reclining, reserved seats and the excellent sound and screen at this theater. But right now I am standing behind 20 people in the concession line, right near three other lines of at least 20 people. The concessions service here is consistently the slowest, most lackadaisical and unprofessional of any theater that I’ve visited in my five decades of going to the theater. They really need a new concessions manager, because whatever they’re doing isn’t working. We may be finding a new theater - for this one reason only. If you don’t want drinks or food, it’s a great place to go. Otherwise, forget it.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Little above ok

May 21, 2018

We were there to see I Can Only Imagine....we were not familiar with assigned seats and found that awkward since we hadn't been there in years. We pick our seats, I believe 13-14 and #13 the chair didn't work...would not recline and foot rest would not come up....sound was blaring, couldn't hear yourself think loud and wondered why a lady was carrying a blanket and soon found out AC was freezing. Would have liked popcorn but not going to pay the price...drop prices and sell popcorn or gouge people and sell none. Love the spacious seating and comfortable chairs. My guy was a gem and gave me the chair that worked. Thought area seemed clean.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Assigned seating?

March 03, 2018

Customer service was good to clean this was nice the seats were comfortable however it had assigned seating I went in there with two other people and we all had to sit separate because the seats were assigned I like the old way better or it's first come first serve

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

very dirty

February 27, 2018

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Luxury loungers but Dirty!

December 28, 2017

Whoa! Sticky coke was all over our reserved seats and cup holders filthy and sticky floors. This place is not clean! No one checked my tkts at the door either.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

Love the popcorn but not the prices. The volume is never consistent and several times the ear speakers were not available for my husband.

July 19, 2017

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4