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Cinemark Grand Cinemas

1325 W Poplar St, Walla Walla, WA, 99362

509-522-3232 | View Map


3.04/5

User rating: 3.04

Based on 4 reviews.



  • General Experience User rating: 2.8
  • Concession User rating: 2.67
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2.75

 

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Theater Reviews

Walla Walla

December 11, 2019

I have been to the theater several times, granted it was during the day so I can't comment on busy times. I found it clean and quiet and the seats are comfortable. frankly, that's all I want out of a theater. I look forward to going back.

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Worst time ever!!

November 30, 2019

It would have been better without the assigned seating that way when the child behind me started kicking my seat durning the whole movie, I almost got up and walked out! The fault rests in the hands of the kids parent/guardian but still it could have been better if I could have just moved to a different seat, the temperature of the theater was a bit warm and with the comfort of the seats makes it easy to fall asleep and miss half the movie. I think going forward I’ll never go back to this theater. In the future I will go else where for a theater experience.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

employees are dead inside

November 30, 2019

theater is in good condition. popcorn seems fresh,although pricey unless you are a rewords member(worth it) dose not support local business by displaying ads over all a good place to eat popcorn are smiles painfull?

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Prepare yourself for half an hour of ads before movie

November 24, 2019

Have to choose seats - a waste of time at ticket counter and absolutely ridiculous when there are a bunch of available seats. Have to endure endless ads and previews -- lots of muttering in the theater. We came to see a movie!!! Previews are ok, but sitting for half an hour before the movie starts is SOOOO frustrating. Seats are comfortable for people who don't have back issues but if you do, take some supportive cushions. Ticket booth person was surly, probably frustrated too by the long line as people tried to decide beset seats. FRUSTRATING!!!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2