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Cinemark Buckland Hills 18 XD and IMAX

99 Redstone Rd., Manchester, CT, 06045

860-646-4555 | View Map


2.88/5

User rating: 2.88

Based on 7 reviews.



  • General Experience User rating: 3.25
  • Concession User rating: 2.13
  • Cleanliness User rating: 2.5
  • Theatre Presentation User rating: 3.38
  • Customer Service User rating: 3.13

 

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Theater Reviews

decent location but everything else is for sh#t

June 27, 2023

I am so fed up with this theater because every single time I go there it is so hot and muggy in the theater. Literally every single time I have been there, I have had to get up during the movie and walk all the way to the lobby to ask them to turn on the ac and not once have they done anything about it. It is beyond infuriating to spend so much hard earned money for a ticket and needing a friggin mortgage to buy a small soda and popcorn, and then sit there sweating in a humid theater. If you need the staff, they are usually standing in a circle shouting to each other profanity while spoiling details about the different movies playing. I just walked out of the theater and none of this is embellished!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Windsor, CT

April 11, 2023

I went to see Creed at the Cinemark Buckland Hill, Ct last Saturday, April 8, 2023, and I was so disgusted with the theater, there was food all over the floor and behind the counter where they sell food, the floor was sticky from some spilled drink that they didn't even bother to clean up, and let's talk about the bathroom (ladies) it was filthy, unflushed toilets, garbage overflowing I just walked out and never used the bathroom. In the movie there were young kids just running up and down the aisles, The only good part was the movie. I will never return to that movie theater, I will find another theater in better condition to Buckland. Pure disgrace!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

New loungers with heated seats!!

December 26, 2018

Went to see a movie on Christmas day, and was pleasantly surprised with the new lounge seating with new table tops and cup holders, along with heated seats...I left mine on the whole time, it felt wonderful on my back. Plenty of room to relax and enjoy the movie. Just found out that senior pricing is 55 years, this is great. Will be coming here more often.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

I like it!!!

February 28, 2018

I've been going here years! movies prices are pretty much the same as everywhere. the theatre is usually clean. The concession has high prices. Bathroom usually clean also.

  • General Experience User rating: 5
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

This place is okay

December 04, 2017

I've been going here for the longest time, but every time we go to see a movie, the theater is filthy. The bathrooms always have tissue on the floor. Also, they barely clean the counter where the butter is. We recently just went there and there was popcorn everywhere. There was even some dried up soda on the carpet and floor. The movie was great but the cleanliness of the place is not great. The prices are outstanding also.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

Top movies with plenty of showtimes

September 08, 2017

Concession prices are outrageously high!

  • General Experience User rating: 5
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Worst experience I've ever had at a movie theater

July 29, 2017

I recently went to go to The rave cinema in Manchester ct was my first time there, it was the worst experience I've ever had at a movie theater. There was nothing wrong with the movie , but the theater was the most disgusting horrific place I've ever been the bathrooms had feices and garbage all over the floors and not a single toliet was clean there was no toliet paper no paper towels the bathroom was horrible !!! I will never rerun there ever again it was a horrible experience worst I've ever had at a movie theater

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1