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CMX Merritt Square 16 & IMAX

777 East Merritt Island Causeway, Merritt Island, FL, 32952

321-459-3760 | View Map


2.91/5

User rating: 2.91

Based on 7 reviews.



  • General Experience User rating: 3
  • Concession User rating: 2.71
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2.86

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Terrible

March 03, 2023

This is the closest theatre to me and I have to say it is pretty terrible. Management from the theatre manager, to the DM, to corporate are unresponsive or outright rude, and do not care about your experience. The concept of keeping you or your family safe is not a concern for this business and if they kick out your kids for no reasons they won’t even call you to let you know and your kid will be left wandering the mall not knowing if mom and dad are coming for them. The theatre is not clean a lot of the time and the concessions are overpriced even for a theatre. Staff doesn’t care and are usually doing the bare minimum to make sure the theatre doesn’t collapse under the weight of its mediocrity. Drive a few miles to another theatre in rue county. You’ll be glad you did. The AMC in Vierra and the Titusville theatre and MUCH better in all ways.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Avoid at all costs

March 03, 2023

This is the closest theatre to me and I have to say it is pretty terrible. Management from the theatre manager, to the DM, to corporate are unresponsive or outright rude, and do not care about your experience. The concept of keeping you or your family safe is not a concern for this business and if they kick out your kids for no reasons they won’t even call you to let you know and your kid will be left wandering the mall not knowing if mom and dad are coming for them. The theatre is not clean a lot of the time and the concessions are overpriced even for a theatre. Staff doesn’t care and are usually doing the bare minimum to make sure the theatre doesn’t collapse under the weight of its mediocrity. Drive a few miles to another theatre in rue county. You’ll be glad you did. The AMC in Vierra and the Titusville theatre and MUCH better in all ways.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Very standard quality nothing too special but nothing too bad either

September 23, 2022

Everything is decent no recliners, a/c is sometimes warm but the screens and sound are good.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

VOLUME TOO LOUD

June 28, 2022

The sound level is set to full volume. Uncomfortably loud. Asked twice to please turn it down. Popcorn cold and stale.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

TACKY

October 24, 2019

The carpeting in this theater needs to either be well cleaned or replaced. Your feet stick to the floor.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

nice theater

January 26, 2019

nice comfortable theater

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

"FOOD COURT ACROSS FROM THEATRE" SO CONVENIENT!

June 05, 2017

BECAUSE THEATRE IS IN MALL MANY CHOICES AT FOOD COURT BEFORE SEEING A MOVIE and THEATRE SEATS COMFORTABLE

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4