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Birmingham Premiere LUX Cine GSX & Pizza Pub

501 Lakeshore Parkway, Birmingham, AL, 35209

205-734-0125 | View Map


3.26/5

User rating: 3.26

Based on 5 reviews.



  • General Experience User rating: 1.8
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3.5

 

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Theater Reviews

In the words of Mufasa you must never go there!

May 14, 2025

Jeff is still working here after I complained to the General manager about his abusive behavior! The managers never help. The theater is never clean after a certain employee we loved left!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Awful, Awful, Awful!

May 14, 2025

Miss Latoya Ragland is a bitch! She fired the best employee they had and every time I go in the theater she's yelling at someone to get off their phone when the person (various people) doesn't even have a phone out. She allows employees to leave popcorn and brooms everywhere! Movies don't start on time. I waited at concessions for 45 minutes before I finally got someone to take my order and they over charged me. Miss Latoya would not refund me after the movie started an hour late she was rude. The General manager wasn't even there at all!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst theater ever!

May 12, 2025

I stared at a black screen for an hour and the managers said that it's just how the movie was. Mrs. Latoya Ragland is the worst! Don't go to this theater!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Do not attend this theater!

May 12, 2025

The kitchen staff picked up dropped meat and put it on the pizza and tried to serve it!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

No Stars!

May 12, 2025

Mrs. Latoya Ragland is a grouch who screams at everyone! The theater had a health code violation. The movies didn't start on time. The men's room had flooding toilets! And the managers did nothing when Jeff hit my daughter!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Bad management

January 02, 2025

Mrs. LaToya Ragland was rude to her employees; she actually yelled at a Ticket Attendant for scanning my QR code. She yelled at her "get off that phone" and the only phone present was mine ie, the customer's. The Ticket Attendant who helped me was named "Cait" idk her last name, she seemed offended at her boss saying she didn't even have a phone when I pointed out it was mine, Cait said "yes but I'm just scanning your tickets cause you handed it to me, this ain't the first time she's done that when my phone is on charge" or something like that I honestly don't understand why the girl doesn't quit. The people sweeping would leave the brooms out with popcorn all over the floor, and the theaters would turn off before the movie was over. Jeff would turn on the lights while we were trying to watch the post credits scenes.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Very nice

March 22, 2021

A pleasurable experience. Staff is friendly and food is good. So are the drinks at the bar.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5