Thank you for rating this theater!

AMC Rockaway 16

363 Mt. Hope Ave, Rockaway, NJ, 07866

| View Map


3.05/5

User rating: 3.05

Based on 7 reviews.



  • General Experience User rating: 3.25
  • Concession User rating: 3
  • Cleanliness User rating: 3.29
  • Theatre Presentation User rating: 3.29
  • Customer Service User rating: 2.43

 

Please rate this theater

  • General Experience *

  • Concession

  • Cleanliness

  • Theater Presentation

  • Customer Service



Theater Reviews

cancelled beatles showing but didn't note that online

February 13, 2022

long line waiting to watch beatles movie but showing was cancelled for unknown reason. i was told to check online to see if there might be future showing but what good is that if theor online info is not accurate

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Disgusting

April 22, 2021

I asked for popcorn and they said it looks like I didn’t need it, now I have an eating disorder and it tasted horrible

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Extremely slow ticket lines

October 10, 2019

Ticket lines extremely slow moving. They don't do anything to improve this to indirectly encourage(force?) people to get tickets on-line. They than, in time, can get rid of the ticket agents. Which they've done. With the ID b.s., that further slows things down. Therefore, getting to the theater early, doesn't mean you're going to be able to get the best seat ; Therefore, having to NOW select(reserve) a seat , if you are waiting in line, further slows down line movement. Therefore, technology only improves things for business, not always for the general public. When I have a complaint, I like to look people in the eye - try doing that on-line. rh

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Great theater!

November 02, 2018

Love this place. Always clean and the staff is excellent. Concession stand offers a lot of options. Go there at least once or twice a month.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Average

July 22, 2018

No A/C, super long lines for tickets and concessions and they were out of candy!! Seriously, pretty lame

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Above average theatre

July 03, 2018

People won't come write reviews unless the have a problem. I'm just here to say I go their weekly and never have any problems.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

Worst customer service

March 03, 2018

Was on line on Saturday night to see a movie that’s 2 months old because they only had 2 people working. Line was to the back of the wall. Missed part of the movie.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1