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AMC Loews Liberty Tree Mall 20

100 Independence Way, Danvers, MA, 01923

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2.53/5

User rating: 2.53

Based on 10 reviews.



  • General Experience User rating: 2.25
  • Concession User rating: 2.55
  • Cleanliness User rating: 2.45
  • Theatre Presentation User rating: 2.82
  • Customer Service User rating: 2.6

 

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Theater Reviews

the food is great.

December 03, 2024

There are many people that shouldn't go to the movies.That is not a bad review, it's just that the only time that I actually enjoy it is when the place is quiet. The best movies that I've seen is when the theater is empty. The theater is clean and the service is good, but they let anyone in here who has a disrespect for others.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Unsafe area full of loud rude kids

February 13, 2023

The mall is in a very rundown potholes everywhere unsafe spot with most stores out of business and the ones that were open were really bad and toilet overflowed all over the ground in mens rest room. The theater doesn't belong there it's a terrible excuse for a amc I look down on amc theaters now because of this location. Mice and oil and trash all over seats.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 5

Awful experience!

October 02, 2022

Very impersonal, all computerized, skeleton staff, horrible experience with laughing, screaming teenagers the whole time. My son was even approached by a group of boys in the bathroom who threatened him. The manager was absolutely no help and offered no apologies for the horrible experience and encounter. Will never return.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

These people are nuts

September 03, 2022

This theater is a great experience. I've read the reviews and find that the viewers are crazy or trouble makers.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Customer Service a joke-sound dangerous

November 12, 2019

Complained about sound-obnoxious response Bar attracts drunks Boycott myth is place

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

This theater is freaking clown shoes.

October 13, 2019

This amc is hands down the worst I have visited. There was no one checking tickets, the concession stand had the two lines it was supposed to, but our stubs premiere card didn’t help us as the concessions guy took everyone in the other line before us. The theater was hot. The bathrooms are straight out of the 80s. And my freaking reclining chair kept moving on its own! I had to perch on the edge so as not to disrupt the control panel that’s situated INSIDE the chair arm. Oh! And 3 out of the 6 soda machines weren’t working. Just a really run down, poorly cared for theater.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0

Dumpy AMC Theater like putting lipstick on a pig...nasty

April 26, 2019

All they did here to freshen this AMC Theater up was put a fresh face on a dirty nasty theater. The IMAX in this place still has old ratty uncomfortable seats with no leg room and a cement floor? This is probably one of the poorest looking IMAX Theaters I have ever visited. I mean I could feel the springs through the seats thats how bad this place was. Plus its located inside dumpy Liberty Tree Mall which is a dump and probably one of weirdest, scariest malls in Eastern Mass. At one time this mall used to be a normal working mall, but now it is full of shuttered stores and vacant spaces and is a dumpy place with really just Best Buy and AMC IMAX holding the place together. It is run by Simon properties which in its own right is having a heck of a time retaining surviving malls, many which are closing or being demolished. Lets face facts, the days of the indoor shopping mall are over and it is a thing of the 80's/early 90's. Its all about outdoor shopping plazas with courtyards and fancy landscaping. They should just close this dump since it is on its last legs now. When you walk in and see a cell phone case store and a junky art store as your featured stores, its time to be done with the place. Horrible dead ghetto dump. The food court in this dump has a Sushi stand which is even more scary.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Lifelong customer. I will not be returning.

October 07, 2018

Went to the theatre and purchased 2 tickets for The Nun for my daughter and friend and purchased 2 tickets for kid movie for myself and my son. Shut my phone off and come to find afterwards they didn’t let my daughter and friend into show even though I purchased tickets. Not happy one bit.

  • General Experience User rating: 1
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Dirty theatre

July 22, 2018

Our row of seats was dirty and obviously not cleaned from the movie before ours. Our cup holders were filthy and filled with liquids. I took pictures too and will try to attach.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

HUGE ripoff

May 29, 2017

Unbelievably, these thieves just made this theater an even BIGGER ripoff. Apparently, 2 months ago they eliminated the Small Popcorn size in favor of just 2 sizes, with the smallest now costing almost $8! Are you kidding me? Yea, we'll go elsewhere. What a joke

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3