19500 Haggerty Rd., Livonia, MI, 48152
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Based on 10 reviews.
Who thought that was a good idea??!!!
October 14, 2023
Who thought it was a good idea to place a horror movie right next door to a Taylor Swift concert film??!! I went to the Livonia theater unit 0538 to see The Exorcist Believer today. Looked forward to seeing it all week. The movie was ruined for me because I couldn’t understand anything being said on screen due to the Taylor Swift baseline coming through the walls. It was so bad that I went out and shut the door to the Swift theater myself. An employee simply said thanks I will let them know. I’m guessing they never got the message. I wanted to complain to management but my date asked me to let it go. You guys could’ve done better at keeping the two further apart. So if you plan to see The Exorcist Believer, may I suggest another theater. Perhaps your experience will be better than mine.
Dirty and outdated
March 29, 2023
Very dirty seats, outdated seats that don't recline, bathrooms which have broken fixtures and almost all coat hooks are broken, understaffed and attracts the worst crowd (talking during movie)... No ushers ever come into the theaters to check on things. Complaining to staff doesn't matter - they will do nothing. Cleaning between showings is minimum. Emagine and Phoenix theaters are nearby and you should avoid this place. Shameful the head of AMC hosted a movie there thud month- must have no sense of shame. This theater needs an overhaul badly however given AMC's financial state this will not happen. It appears this theather benefits greatly from AMC A-List subscribers.
Disappointed
August 01, 2022
I had not been to this theater in years. We decided to stop and see a movie that had left most other theaters nearby. It seemed to have lost life. It was no where near the theater I remembered from years past, full of life and care but a lost Ghost Town, filthy dirty stained chairs , short staffed and outdated. Very sad and sooooo disappointing. I won't be back.
Dirty Theater
July 15, 2022
Here for the first time since COVID. I can’t believe the conditions at this place. Floors are a mess. Bathrooms are disgusting and the theaters is a mess. Food and garbage all over the floor. The seats are stained and the floor is sticky. I used a disinfective wipe and it came up dark gray. Staff all standing around when they could be cleaning up. One of the patrons had to ask to get the theater cleaned. I won’t be coming back.
Will not go again either
September 01, 2019
The restrooms toilets were all plugged up. No toilet paper. Can’t roll the paper off the rolls. My bum hurt so bad I could barely sit through movie. I fell on the last step. The lighting was not good. I sat through 25 minutes of movie trailers. I could not stand it. Maybe one movie trailer would be fine. What has happened this was a great theater many years ago. So sorry this place has gone to pot.
Will not return
May 11, 2019
This was the first and last time visiting this theater. The line was long (at 10pm) to buy a ticket with only one person working. Restroom was filthy. The seats were so uncomfortable I could barely make it through the movie! And for the same price as other theaters it was very disappointing.
Disorganized and Undertrained staff
November 17, 2018
The theater should have been far better staffed for a Friday night. Furthermore, they did not seem to have a set protocol for how to deal with normal theater goers and exclusive members often times serving others in the general line. Even though they were polite enough, they should do a better job of clarifying or implementing their policy.
Theater 8 is disgusting
November 02, 2018
Seriosuly paid 10.50$ to sit in a women down red cotton chair - with stains all over it !! Big gaps between the back of the seat and the actual seat !
Over priced and not comfortable
July 30, 2018
I think everything about this theater is over priced and the seats are very uncomfortable. For as much money as they charge for concessions and admittance , they would take some of the profits to upgrade the seating. I can go to other theaters with reclining seats, reasonable pricing for concessions and get a senior discount. I won't come here until they do.
Dirty theater and horrible management
June 28, 2018
I went to this theater to watch the movie Incredibles. I entered the theater as soon as the doors opened. There was popcorn on the floor throughout the theater as well as on my seat. The floors were sticky as if they had not been mopped. I did take pictures of theater so that I would have proof. One thing I hate is a dirty movie theater, especially when I spend my hard-earned money. I called and complained to the General manager the next day who told me that he and his son had attended the same movie at the same time and did not notice that the theater was dirty. He requested that I send him the pictures and he would get back with me. I hate poor customer service. Instead of the manager apologizing, he disputed with me about the theater being unclean. I will never go back to that theater.