570 Second Ave., New York, NY, 10016
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Based on 5 reviews.
Great theater -- awesome seats
October 06, 2019
I love the recliners-- this is our go to theater!
Rude service - High price tickets
September 10, 2019
TERRIBLE
June 01, 2019
The staff was rude to both me and my little cousin, who came home crying. They insulted me for my physical appearance. When we asked for a refund after me missed part of the movie due to their yelling, the manager threatened to not refund is. Never go!
AMC Kips Bay 15
February 01, 2019
Manager, Chris, confrontational; engages in excessive interaction towards; harasses, regular customers of cinema, over ticket verification; attempts to mandate, customers migrate to different areas of cinema, repeatedly; unnecessarily, in a condescending; demeaning manner. Once customers express concern, manager makes false claims to local law enforcement, as a resource to, validate, lack of professionalism; poor customer service skills. Manager, forced customer to, exit showing & cinema, under police supervision (4 officers), for no legitimate reason; based on false accusations, while customer possessed; displayed valid ticket for showing. Staff Member, Lily; staff overall, immature; poorly trained.
Worst Box Office Service, worst seating!
September 03, 2018
1) Seating a disaster. Uncomfortable especially for petite size people. Can’t sit up because ones back does not touch the back of the seat. I don’t go to the movies to snooze and left the theater with swollen legs and painful knees. Whatever possessed you guys? 2) Even during early hours, can’t buy a ticket easily. Some people put before you in line. You MUST choose a seat even when the theater is almost empty. Only 1 ticket agent on duty. The whole operation stinks of pretentiousness. A consolation:Restroom is very clean! No place to sit for a moment in the huge lobby.