100 Coneflower Drive, Garland, TX, 75040
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Based on 4 reviews.
Terrible environment, customer service, and seating
July 26, 2023
The entire theater is just filthy and swamped by disruptive teens who’ve probably coming from terrorizing the rest of the mall. However, management chooses to do nothing about this but instead just projects their frustrations with these teens onto their paying customers by ensuring they have the most miserable experience possible at the returns desk and concessions. By far the worst AMC I have ever visited and will not be visiting again. Specifically due to the behavior of Helen and Chancellor, two of the most rude and disrespectful employees I’ve ever encountered.
Lights midway of the film
December 24, 2021
Terrible experience with lights turned on midway. When asked, they shrugged with a simple "oh"
very disappointing
March 12, 2019
Theatre had seats that were falling apart. Reclining seats were not available. I wasn't able to reserve the seats I wanted, had to take whatever was available when I got there. Only GIGANTIC sizes of popcorn/soda were offered. And to top it off the place was absolutely filthy, the lobby, the auditorium, the bathroom. Will never return.
Dirty and to many teenagers
September 11, 2017
I personally will not return. There is to many kids (teens) hanging out in front of the theater. It so dirty popcorn all on the floor and cups on the ground this is before even setting a foot inside the theater. I went to go watch IT on IMAX the seats were very dirty and nasty stains everywhere popcorn and trash all over the ground it was disgusting.