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AMC CLASSIC Dover 14

1365 N. Dupont Hwy, Ste. 3020 Dover Mall, Dover, DE, 19901

302-734-5249 | View Map


2.15/5

User rating: 2.15

Based on 10 reviews.



  • General Experience User rating: 2
  • Concession User rating: 2.22
  • Cleanliness User rating: 2.18
  • Theatre Presentation User rating: 2.1
  • Customer Service User rating: 2.22

 

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  • Concession

  • Cleanliness

  • Theater Presentation

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Theater Reviews

Go to another theater!!!

January 05, 2024

My first and last experience here. Doors opened lare, employees are young and rude, tickets and concessions sold together, theater us aged! No lighting in the theater prior to the feature, had to find seat in the dark...exited after mall closed, was barely directed out of the place. Dank, dark, dirty!!! Eeeuuuww!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Ick

August 31, 2023

The seats are sticky and smell. The soda machine is almost always out of soda. Most people get coke, but it's usually empty. The machines are also always sticky. Not to mention the fact that there is only 2. If the line is even a little long, you'll be waiting forever for people to pick a soda, because they're always out of syrup. The curtain mechanisms for 2 theaters are broken, like like you're playing roulette. They also won't refund you if you complain about it and if you get your tickets online, they won't refund you after the movie starts. You can forget a out getting in contact with anyone either. You can't. I've tried.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Horrendous, condescending manager. Theater dirty, broken, and poorly run.

August 31, 2023

Curtains covered screen and no one could fix it. I was yelled at, threatened, and told to leave after complaining, even though I'd taken off work and used the little money I had to take my kids there. Customer service took took her side without hearing my side at all, now refusing to answer me. Worst experience I've ever had anywhere, and I've been attending this place for 30+ years.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0

Friendliest staff

November 23, 2022

Sound level was excellent. Wasn't a long wait . Prices were on par with every other theatre . Had plenty of seats . Picture quality excellent.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

We love AMC!!!

February 04, 2021

Let's get you the help needed to become again the best theater and activity to do!!!! COVID allowed me to stay home and invest in you!!!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Bring a mousetrap with you

August 06, 2019

All that needs to be said is that my mom went there...thought the person behind her tapped her on the shoulder...it was a mouse instead. Plus this mess with tickets and food in the same line is ridiculous.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Not good!

January 30, 2019

To purchase movie tickets, you were routed to the concession. You are in line a long time waiting for people to purchase food and tickets. Annoying because we only wanted movie tickets. Sound was uncomfortably loud. Theatre felt dirty. Will be a long time before we return.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Rather drive 25+ miles to go to the movies than the 4 miles to this one

January 12, 2019

Went to it to see Bumble Bee in 3D only place still showing it in 3D. Had to wait 20 minutes in the concession line to get tickets and $7 regular popcorn (no small offered). Then when the previews started we had to find someone to tell them the color was pink & green. They fixed that then we had to complain again because the lights weren't off. The movie never played full screen. Might be AMC now but not any better than Carmike and the theater is showing its age.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Horrible

September 07, 2018

This theater is gross, the staff is rude, and everything is overpriced. Don't waste your time. Westown is WAY better. Any theater would be better.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

WORST Theater EVER!

September 07, 2018

I only gave it one star because it wouldn't let me rate it as a "0." Worst theater I've ever been to. Dirty, long lines for everything, the staff are incompetent and rude, and they patrol the theater now like correctional guards the entire movie, which is completely distracting. Then they kicked my friend out because her insulin pump lit up & they accused her of being on her cellphone!! This place should be closed down & a real theater opened.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1